Regional Manager - NSW

• Elevate your leadership career and personal growth
• Fuse your passion for fitness and empowering powerhouse retail leaders
• Did we mention EPIC product discounts?

Leading with our values at the forefront this role will be hands on developing the store teams and culture across NSW; building regional strategies to grow and elevate our community, stores and teams everyday. This role is the glue that brings all the magic together - you will not only work directly with the store Head Coaches but will coordinate with the Community Marketing Managers and HQ departments to bring culture and community together in-store. 

The day to day

The role responsibilities are broken down into 7 key pillars of the retail business, elements of these include but are not limited to:

Create a Community: 

• Working closely with the Community Marketing Manager, build a strategic and fun quarterly community plan that drives community growth and brand advocacy in region

• Ensure teams are fulfilling on their community strategies by store - including events, gifting, sweat sessions and in-store athlete programs

Develop a Team of Leaders: 

• Develop a leadership team to be entrepreneurial and own their business - coach and support them in creating strong in-store strategies to elevate performance

• Build a talent pipeline that fosters internal growth and role fulfilment

• Identify capabilities and potential that align to the right growth opportunities through participation in development opportunities and quarterly performance reviews 

Operational Excellence:

• Oversees daily operations, managing budgets, and setting performance objectives

• Ensure the stores are being well-managed daily - this means the store is clean, tidy, priced and has full product offering available on floor 

• Accountable for inventory accuracy and integrity of your region

• Ensures Visual Merchandising Plan is actioned weekly, standards are maintained, and VM is maximised for commercial opportunities 

• Ensures Head Coaches are adhering to opening and closing duties, and cash discrepancies are investigated and followed up in a timely manner

• Responsible for ensuring the roster is completed in time, stays within the employee cost % targets, and maximises the traffic flow

• Ensure trading hours and retail calendars are up to date 

Product Obsessed:

• Ensure your team has the product knowledge (and are an expert yourself!) to educate our community on the core and current product ranges, relevant for their needs

• Responsible for owning the full product lifecycle in store from box to community fulfilment 

• Ensures team completes fit sessions of all core and new products to truly understand the product in-store and is authentically able to educate about it 

• Ensure storytelling in VM is clear and elevated to showcase clear outfitting and brand themes

Financial Smarts: 

• Execute weekly, monthly, quarterly and annual reporting atop of delivering weekly reflections and recaps on business performance, strengths and opportunities

• Achieve business goals, revenue targets, and manage big budgets - be accountable for these 

• Analyses P&Ls to look for opportunities to improve business, setting clear actions for improvement or continued success 

• Manage and optimise employee wages and hours 

• Develop teams around how to improve their performance through KPI management 

New Store Development: 

• Responsible for ensuring all new stores are executed on time and open successfully 

• Ensure the teams are recruited and fully trained, on time 

• Ensure community strategy is in place for pre-seeding the market at least 3 months out

Collaboration and Teamwork:

• Embrace a collaborative mindset where no one is considered bigger than someone else, fostering a culture of teamwork and unity - you connect your store teams to the wider HQ community

What will you embody?

• The Ideal Team Player: You are Hungry, Humble and Smart

• A Leader: Loves to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work

• A quick decision maker that uses all information available

• Adaptable: Thrives in uncertainty and can change priorities in a fast-paced environment

• Resilience: Remains persistent, positive and above the line; recovers quickly from setbacks

• Core Business knowledge: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches

• Strong understanding of the Australian Market - specifically in your region 

• Exceptional communication and interpersonal skills.

• Ability to work collaboratively within a team and across departments

• Demonstrated experience in developing and executing strategic plans and store rolls outs

• Strong attention to detail

To set you apart

• Bachelor's degree in business administration, management, or a similar field desirable

• 5+ years of management and leadership experience in multi-store management

• Strong background in retail leadership, with a clear passion for building community (community is at the heart of everything we do!)

• Proven skills in building a successful team culture

• Excellent communication skills, both verbal and written

• Proficiency in Microsoft Office, with CRM systems, and project management tools

• Great ability to have crucial conversations and build rapport

• Ability to deal with ambiguity and develop appropriate guest solutions that cut through

• Evidence of driving growth beyond what appears possible that has the community and employees at the heart of the execution

• Understanding and ability to operate within an omnichannel environment